MultichainZ Privacy Policies
Privacy Policy for MultiChainz
This Privacy Policy describes Our procedures on the collection, use, and disclosure of your information when you use MultiChainz services. This section will inform Our “Users” about their Privacy Rights and how they are protected while using these services.
MultiChainz uses Users’ personal data to provide and improve our services. By using these services, you agree to the collection and use of information in accordance with this Privacy Policy. We are committed to create Decentralized Spaces in which the Private data of Users is thoroughly protected.
Definitions of Concepts
Hereafter, this Privacy Policy will refer to “User” as any person that uses any of our services, “Account” as any User Account created to access our services or part of them, “Company” (also referred as “We”, “Us”, “Our” in this Policy) as As Labs PTE. LTD., 151 Chin Swee Road #02-24 Manhattan House Singapore 169876, “Cookies” as files placed in the User’s device that containing the User’s browsing history in Our website among other uses, “Device” as any Device through which Users can access the Service such as a computer, tablet, or smartphone, “Service” as Our App and Website through which you can access our Multi-Chain Decentralized Finance Services, “Service Provider” as any natural, legal person, third-party companies or individuals who process data, facilitate the Service, provide the Service, perform services related to the Service on behalf of the Company, “Usage Data” as data collected automatically generated through the use of the Service or from the Service infrastructure itself, “Website” refers to the Company’s website accessed through [INSERT LINK HERE].
Collecting and Using the User’s Personal Data
Types of Data Collected
Personal Data
While using Our Service, the Company may ask the User to provide it with certain personally identifiable information that can be used to contact or identify him.
Collected Personal information may include, but is not limited to:
First name and last name
Email address
Phone number
Address, State, Province, ZIP/Postal code, City
Any other relevant information for KYC (Know Your Customer) compliance
Usage Data
The Company will collect automatically Usage Data when using the Service.
Usage Data may include information such as the User Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of Our Service that he visits, the time and date of his visits, the time spent on those pages, unique device identifiers and other diagnostic data.
When accessing the Service through a mobile device, the Company may collect certain information automatically, including, but not limited to, the User’s type of mobile device, his mobile device unique ID, the IP address of his mobile device, his mobile operating system, the type of mobile Internet browser he use, unique device identifiers and other diagnostic data.
We may also collect information that the User’s browser sends whenever the User visits our Service or when he access the Service by or through a mobile device.
Cookies Usage
The Company use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies are used to collect and track information and to improve and analyze Our Service. The technologies We use may include:
The User can instruct his browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if the User doesn’t accept Cookies, he may not be able to use some parts of our Service. Unless the User has adjusted his browser setting to refuse Cookies, our Service may use Cookies at any time.
We use cookies for the following purposes:
To provide the User with services available through the Website/Mobile App and to enable him to use some of its features.
To authenticate the User and prevent fraudulent use of User accounts.
To remember choices the User makes when he uses the Website, such as remembering your login details or language preference, and thus provide him with a more personal experience that avoids him to re-enter his preferences every time he uses the Website.
Use of Your Personal Data
The Company may use Personal Data for the following purposes:
To provide and maintain our Service, including to monitor the usage of our Service.
To manage the User’s Account to improve his experience
To contact the User by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products or contracted Services, including the security updates, when necessary or reasonable for their implementation.
To provide the User with news, special updates and general information about other services that we have added to our Website or Mobile App.
To manage the User’s requests (e.g., bug requests, technical issues, transaction settlement).
To perform other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service.
The Company may share the User’s personal information in the following situations:
With Service Providers to monitor and analyze the use of our Service.
With Our Affiliates (e.g., parent company, partners, or subsidiaries), in which case we will require those affiliates to honor this Privacy Policy.
With Business Partners to offer the User updates on certain services.
Retention of Your Personal Data
The Company will retain the User’s Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or improve the functionality of Our service, or We are legally obligated to retain this data for longer time periods.
Transfer of Your Personal Data
The User’s information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of the User’s state, province, country or other governmental jurisdiction where the data protection laws may differ than those from his jurisdiction.
The User’s consent to this Privacy Policy followed by the User’s submission of such information represents his agreement to that transfer.
The Company will take all steps reasonably necessary to ensure that the User’s data is treated securely and in accordance with this Privacy Policy and no transfer of the User’s Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of the User’s data and other personal information.
Delete Your Personal Data
The User has the right to delete or request that We assist in deleting the Personal Data at any time that We have collected about him.
Our Service may give the User the ability to delete certain information about him from within the Service.
The user may update, amend, or delete his information at any time by signing in to his Account. The User may also contact the Company to request access to, correct, or delete any personal information that he has provided to Us.
Please note, however, that the Company may need to retain certain information when We have a legal obligation or lawful basis to do so.
Disclosure of Your Personal Data
Law enforcement
Under certain circumstances, the Company may be required to disclose the User’s Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
Other legal requirements
The Company may disclose the User’s Personal Data in the good faith belief that such action is necessary to:
Comply with a legal obligation
Protect and defend the rights or property of the Company
Prevent or investigate possible wrongdoing in connection with the Service
Protect the personal safety of Users of the Service or the public
Protect against legal liability
Security of the User’s Personal Data
The security of the User’s Personal Data is important to Us, but no method of transmission over the Internet or method of electronic storage is 100% secure. While MultiChainz will strive to use commercially acceptable means to protect the User’s Personal Data, Multichainz cannot guarantee its absolute security.
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